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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Goerss

March 12, 2025

5  out of  5
rating by Robert Goerss
"Great customer service, excellent team! Everyone in the office is always ready to help in an efficient manner. Highly recommend for all your insurance needs!"
We responded:
"Thank you Robert! We appreciate the kind words and really enjoy working with you!!"
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Martin Sladek

March 4, 2025

5  out of  5
rating by Martin Sladek
"The team of professionals at Jay Maitland, State Farm insurance are top-notch!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dee Levang

February 28, 2025

5  out of  5
rating by Dee Levang
"Jodi made the process of switching insurance companies as easy as could be. She’s easy to reach and responds promptly, too."
We responded:
"Thank you Dee!"
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Sara Koester

February 28, 2025

5  out of  5
rating by Sara Koester
"Quick on getting documents to you for all things that happen. Love them."
We responded:
"Thanks Sara! We appreciate your business and enjoy working with you. "
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Katlyn Guthrie

February 21, 2025

5  out of  5
rating by Katlyn Guthrie
"Alexis is absolutely phenomenal! She is so patient, knowledgeable, incredibly friendly and always has a great attitude. I definitely recommend asking for her by name! Throughout the process, she never once made me feel like a bother, even when I asked for what seemed like countless quotes on car insurance for potential new vehicles. She truly goes above and beyond!"
We responded:
"Thank you Katlyn, we are so happy to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help!"
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Will and Piper Showen

January 27, 2025

5  out of  5
rating by Will and Piper Showen
"I can’t say enough good things about Jodi from State Farm! When she reached out, I decided to have her check my rates, and I was blown away by how much she saved us. We were paying $700 a month with American Family for our four cars, and she brought it down to $488! On top of that, she saved us an additional $200 a month on our homeowners insurance. We had even tried Geico for a bit, but after an initial lower rate, it shot up by $200 the next month. Thankfully, Jodi reached out at just the right time. She truly made a huge difference for our family!"
We responded:
"Thank you Will and Piper! We are so happy we were able to help you out with your auto and homeowner's insurance. We really appreciate your business!!"
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Don Johnson

January 14, 2025

5  out of  5
rating by Don Johnson
"I have had State Farm Insurance for over 45 years and have had Jay Maitland as my agent for over 25 of those years. Him and his staff have always promptly handled my insurance issues that have arisen in that time. I highly recommend Jay and his staff."
We responded:
"Thank you so much Don! We really appreciate your business and enjoy working with you."
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Hailey Hunter

October 29, 2024

5  out of  5
rating by Hailey Hunter
"Alexis did a great job of finding me the best rates for my car and home insurance. Truly thank you for all that you did!! Life saver!"
We responded:
"Thank you so much Hailey!! So glad we were able to help you out with insurance policies! We appreciate your business!!"
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Jennifer Elliott

October 11, 2024

5  out of  5
rating by Jennifer Elliott
"I have had the worst luck with vehicles in the past couple years and this office has been AMAZING when it comes to me needing help navigating. Jessica Ortiz is truly a superhero in my book, she is ALWAYS available to help and goes out of her way to make sure I get what I need. KUDOS to this office, customer service is at 5 STARS! I truly appreciate her and her team!"
We responded:
"Thank you, Jennifer!! You are so much fun to work with! We appreciate your business!!"
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Reginald Tangleheart

October 9, 2024

5  out of  5
rating by Reginald Tangleheart
"I've been a customer for years and just added a new vehicle. This office is always easy to contact, easy to work with, and happy to help."
We responded:
"Thank you so much! We appreciate your business and enjoy working with you too!!"
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Ruth Sultan

September 28, 2024

5  out of  5
rating by Ruth Sultan
"Extremely helpful, kind and always there for your insurance needs. Would recommend them in a heart beat. "Like a good neighbor, State Farm is there!" Thanks Jay and staff"
We responded:
"Thank you Ruth!! We love working with you guys and appreciate your business!!"
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Linda Jackson

September 3, 2024

5  out of  5
rating by Linda Jackson
"We’ve been with Jay for years and he has the BEST office staff of anywhere I ever call! We never have a communication problem and they always go above and beyond with their customer service. I highly recommend this office to everyone!"
We responded:
"Thank you Linda!! You are such a delight to work with! We really appreciate your business!!"
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Michael Oldroyd

August 5, 2024

5  out of  5
rating by Michael Oldroyd
"Jodie Williams is great! She’s kind, patient, thorough, helpful and more. I highly recommend her!!"
We responded:
"Thanks Michael!! It was such a pleasure working with you!!"
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Devon Reagan

July 22, 2024

5  out of  5
rating by Devon Reagan
"They go out of their way to make sure I have the best coverage and best price. Wonderful people to work with! Thank you so much"
We responded:
"Thanks Devon!! We really appreciate your business and enjoy working with you too!! Thanks for trusting us with your insurance needs!!"
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Derin Adelekan

July 7, 2024

5  out of  5
rating by Derin Adelekan
"My roof was damaged during a storm last year and needed to be replaced. The person assigned to my claim dragged her feet getting the authorization for a full roof replacement and my roof remained damaged and tarped off for months as I struggled to get responses from the adjuster. I finally reached out to Jay's office and they helped me quickly get approval and a check to start repairs. I should have reached out to his office much sooner. Even though the overall experience with SF wasn't great, Jay and his staff were excellent. Very polite, responsive, and helpful office. They are the reason I am not switching my insurance. Derin"
We responded:
"Thanks for the review, Derin! I am so glad we were able to get everything resolved on your claim! We appreciate your business!!"
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Agnes Wong

May 21, 2024

5  out of  5
rating by Agnes Wong
"Jessica is always very helpful."
We responded:
"Thank you Agnes!! You are such a pleasure to work with! We really appreciate your business!!"
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Ellen Williams

May 14, 2024

5  out of  5
rating by Ellen Williams
"Jay Maitland and his wonderful team is like old time helpful and cheerful service. They truly live LIKE A GOOD NEIGHBOR. I am so happy to have found this State Farm agency. A+"
We responded:
"Thank you Ellen!! We are so happy to have you as a customer! Customers like you make our job so much fun!!"
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Debbie Johnson

May 8, 2024

5  out of  5
rating by Debbie Johnson
"Great Agent. Helps with claims when you have issues. Would highly recommend him"
We responded:
"Thanks Debbie! So happy to help out when needed. We really appreciate your business!"
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brittany krone

April 24, 2024

5  out of  5
rating by brittany krone
"Alexis has been the best! She’s such a pleasure to work with and answers every question I have and provides additional information every time. She truly goes the extra mile and I really appreciate her prompt correspondence and all her efforts. Will always recommend State Farm every time! 10/10."
We responded:
"Thank you, Brittany! We appreciate your business and are so happy to work with you to make sure all of your insurance needs are met. "
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Ben Labout

January 12, 2024

5  out of  5
rating by Ben Labout
"The office staff here are great. Super helpful and patient. I’ve had great customer experiences from both Jessica and Alexis. If you’re looking for a new insurance office, look no further."
We responded:
"Thanks so much Ben! We really appreciate your insurance business and are happy to help out with anything you need!!"
Profile photo of Alex Shaw

Alex Shaw

January 12, 2024

5  out of  5
rating by Alex Shaw
"I am very happy with my switch to State Farm. I worked with Alexis B. and she was quick to respond to all of my questions and concerns. She took care of everything after I made the decision to switch providers and made for a very seamless transition."
We responded:
"Thank you Alex!! We are so happy you had a good experience and everything went smoothly moving your home and auto insurance to State Farm. We look forward to working with you!! Thanks again!!"
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Abranda Purvines

January 10, 2024

5  out of  5
rating by Abranda Purvines
"I love this office. We have been with this State Farm office for over 15 years. I usually talk with Jessica if I have a question or problem and she is so friendly and helpful and gets back to me really quick. And if I talk to anyone else I get the same experience."
We responded:
"Thank you, Abranda! We love working with you and your family and helping you guys with your home and auto insurance! You guys are the best!!"
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Ali Badran

January 4, 2024

5  out of  5
rating by Ali Badran
"Quick and smooth"
We responded:
"Thank you Ali! We really appreciate your business and are here if you need anything!"
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Kevin Avington

November 24, 2023

5  out of  5
rating by Kevin Avington
"Excellent customer service, Very informative, and offered the best rates. Special Shout out to Dana B, Appreciate all the help you gave me."
We responded:
"Thanks Kevin! We appreciate the nice words!! Thank you for being a State Farm customer!!"
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Tim Shelton

November 16, 2023

5  out of  5
rating by Tim Shelton
"Great service at a great price! Alexis is friendly and attentive to all your questions and concerns. Takes however much time it takes to make you feel comfortable and takes the worry out of insuring your biggest investment, your home!"
We responded:
"Thank you Tim! We are so glad Alexis took care of all of your insurance need. If you ever need anything, we are here!! "