
State Farm® Insurance Agent Jay Maitland
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyler Holyfield
August 11, 2025
"Do not use State Farm, you can ask any contractor that they are the worst to deal with and will find an excuse not to cover anything. They also use third parties, Seek Now, to review your damage and are incentivized not to “find” damage. I’m the only one in my neighborhood with their roof not getting covered."
Robert Wimmer
August 1, 2025
"Purchased new car and needed to transfer insurance coverage from old car to new car and they were very responsive and completed the process."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
webgtw
July 25, 2025
"Answered when I called. Answered all my questions and were friendly. Been with jay for a dozen years and no issues."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kasey
July 15, 2025
"Alexis is truly a gem! She was friendly, professional, and went above and beyond to make sure I understood all my options. Her patience and attention to detail made the whole process smooth and stress-free. I felt like I was in great hands the entire time. Highly recommend working with her!"
"Thank you so much Kasey! We look forward to working with you!!"
Bob J
July 7, 2025
"Had some wind damage to the home. Got an initial denial on the claim. But, agent Jay Maitland and his assistant Alexis went to bat for me with the upper management, and secured the full replacement of the roof as opposed to a 'patch' job that the claims adjuster suggested. It took some time and effort but his staff and office got the claim covered in full. My deepest thanks to them for all of their help in getting a positive resolution for me. Thanks Jay, Alexis and Crystal for all your help"
"Dr. J -- We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Patrick Lowth
June 25, 2025
"Getting my hail damaged truck fixed, should be done Friday!! Thanks to Jay and his team at State Farm, all has gone fairly smoothly so far!!! Thanks again for all the assistance throughout this process!"
"Thank you, Patrick, for sharing your experience! I'm glad our team could assist you promptly after the hailstorm. It's wonderful to know that the process was smooth and efficient for you. We're always here to help with any future needs or questions you might have. Take care!"
Lourdes Loeffler
June 25, 2025
"Alexis was top notch and the answer to lowering our home/auto insurance that was about to be cancelled. Very professional and prompt in providing quotes and followup. You can't go wrong with this team, that's for sure!"
"Lourdes--Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rob Callahan
June 24, 2025
"Amazing staff & services ! I have had insurance with Jay for many years . Would highly recommend his office !"
"Thanks so much Rob! We really appreciate it and enjoy working with you!"
Kelley Hartnett
June 3, 2025
"We've been with Jay's office for decades, and we always feel well cared for. Alexis is kind and patient with my eleventy billion questions, and she responds so quickly to every message. We've had some frustrating claims—on the part of providers, not State Farm—and Alexis has been our ally the whole way through. We have great peace of mind knowing she has our back!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
G- Dozin
May 31, 2025
"Jessica made sure I was taken care of when I came into the office with a ton of questions regarding my insurance policy on my brand new tesla cyber truck. 10/10 service and I will continue to let state farm hold my insurance. Like a good neighbor:)"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sanora Paige
May 29, 2025
"Alexis Bergesch has been super helpful!!! Smooth and effortless process! 😄"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Debra Campbell
May 22, 2025
"Always friendly and makes me feel like I’m their only client since they know exactly who I am when I call in! Thanks for all your help with my recent hail damage!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lisa Dunker
May 2, 2025
"We've been with Jay for 30 years and he has the best office staff ever. They always go above and beyond with their customer service . We'll never leave this office because his staff is amazing. They are always trying to find the best option for us. I love calling up there. Always so friendly and cheery you all are the best. I highly recommend this office!"
"Thank you so much Lisa! We love working with you as well! "
Robert Goerss
March 12, 2025
"Great customer service, excellent team! Everyone in the office is always ready to help in an efficient manner. Highly recommend for all your insurance needs!"
"Thank you Robert! We appreciate the kind words and really enjoy working with you!!"
Martin Sladek
March 4, 2025
"The team of professionals at Jay Maitland, State Farm insurance are top-notch!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dee Levang
February 28, 2025
"Jodi made the process of switching insurance companies as easy as could be. She’s easy to reach and responds promptly, too."
"Thank you Dee!"
Sara Koester
February 28, 2025
"Quick on getting documents to you for all things that happen. Love them."
"Thanks Sara! We appreciate your business and enjoy working with you. "
Will and Piper Showen
January 27, 2025
"I can’t say enough good things about Jodi from State Farm! When she reached out, I decided to have her check my rates, and I was blown away by how much she saved us. We were paying $700 a month with American Family for our four cars, and she brought it down to $488! On top of that, she saved us an additional $200 a month on our homeowners insurance. We had even tried Geico for a bit, but after an initial lower rate, it shot up by $200 the next month. Thankfully, Jodi reached out at just the right time. She truly made a huge difference for our family!"
"Thank you Will and Piper! We are so happy we were able to help you out with your auto and homeowner's insurance. We really appreciate your business!!"
Don Johnson
January 14, 2025
"I have had State Farm Insurance for over 45 years and have had Jay Maitland as my agent for over 25 of those years. Him and his staff have always promptly handled my insurance issues that have arisen in that time. I highly recommend Jay and his staff."
"Thank you so much Don! We really appreciate your business and enjoy working with you."
Hailey Hunter
October 29, 2024
"Alexis did a great job of finding me the best rates for my car and home insurance. Truly thank you for all that you did!! Life saver!"
"Thank you so much Hailey!! So glad we were able to help you out with insurance policies! We appreciate your business!!"
Jennifer Elliott
October 11, 2024
"I have had the worst luck with vehicles in the past couple years and this office has been AMAZING when it comes to me needing help navigating. Jessica Ortiz is truly a superhero in my book, she is ALWAYS available to help and goes out of her way to make sure I get what I need. KUDOS to this office, customer service is at 5 STARS! I truly appreciate her and her team!"
"Thank you, Jennifer!! You are so much fun to work with! We appreciate your business!!"
Reginald Tangleheart
October 9, 2024
"I've been a customer for years and just added a new vehicle. This office is always easy to contact, easy to work with, and happy to help."
"Thank you so much! We appreciate your business and enjoy working with you too!!"
Ruth Sultan
September 28, 2024
"Extremely helpful, kind and always there for your insurance needs. Would recommend them in a heart beat. "Like a good neighbor, State Farm is there!" Thanks Jay and staff"
"Thank you Ruth!! We love working with you guys and appreciate your business!!"
Linda Jackson
September 3, 2024
"We’ve been with Jay for years and he has the BEST office staff of anywhere I ever call! We never have a communication problem and they always go above and beyond with their customer service. I highly recommend this office to everyone!"
"Thank you Linda!! You are such a delight to work with! We really appreciate your business!!"
Michael Oldroyd
August 5, 2024
"Jodie Williams is great! She’s kind, patient, thorough, helpful and more. I highly recommend her!!"
"Thanks Michael!! It was such a pleasure working with you!!"