State Farm® Insurance Agent Jay Maitland
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ruth Sultan
September 28, 2024
"Extremely helpful, kind and always there for your insurance needs. Would recommend them in a heart beat. "Like a good neighbor, State Farm is there!" Thanks Jay and staff"
"Thank you Ruth!! We love working with you guys and appreciate your business!!"
Linda Jackson
September 3, 2024
"We’ve been with Jay for years and he has the BEST office staff of anywhere I ever call! We never have a communication problem and they always go above and beyond with their customer service. I highly recommend this office to everyone!"
"Thank you Linda!! You are such a delight to work with! We really appreciate your business!!"
Michael Oldroyd
August 5, 2024
"Jodie Williams is great! She’s kind, patient, thorough, helpful and more. I highly recommend her!!"
"Thanks Michael!! It was such a pleasure working with you!!"
Devon Reagan
July 22, 2024
"They go out of their way to make sure I have the best coverage and best price. Wonderful people to work with! Thank you so much"
"Thanks Devon!! We really appreciate your business and enjoy working with you too!! Thanks for trusting us with your insurance needs!!"
Derin Adelekan
July 7, 2024
"My roof was damaged during a storm last year and needed to be replaced. The person assigned to my claim dragged her feet getting the authorization for a full roof replacement and my roof remained damaged and tarped off for months as I struggled to get responses from the adjuster. I finally reached out to Jay's office and they helped me quickly get approval and a check to start repairs. I should have reached out to his office much sooner. Even though the overall experience with SF wasn't great, Jay and his staff were excellent. Very polite, responsive, and helpful office. They are the reason I am not switching my insurance. Derin"
"Thanks for the review, Derin! I am so glad we were able to get everything resolved on your claim! We appreciate your business!!"
Agnes Wong
May 21, 2024
"Jessica is always very helpful."
"Thank you Agnes!! You are such a pleasure to work with! We really appreciate your business!!"
Ellen Williams
May 14, 2024
"Jay Maitland and his wonderful team is like old time helpful and cheerful service. They truly live LIKE A GOOD NEIGHBOR. I am so happy to have found this State Farm agency. A+"
"Thank you Ellen!! We are so happy to have you as a customer! Customers like you make our job so much fun!!"
Debbie Johnson
May 8, 2024
"Great Agent. Helps with claims when you have issues. Would highly recommend him"
"Thanks Debbie! So happy to help out when needed. We really appreciate your business!"
brittany krone
April 24, 2024
"Alexis has been the best! She’s such a pleasure to work with and answers every question I have and provides additional information every time. She truly goes the extra mile and I really appreciate her prompt correspondence and all her efforts. Will always recommend State Farm every time! 10/10."
"Thank you, Brittany! We appreciate your business and are so happy to work with you to make sure all of your insurance needs are met. "
Ben Labout
January 12, 2024
"The office staff here are great. Super helpful and patient. I’ve had great customer experiences from both Jessica and Alexis. If you’re looking for a new insurance office, look no further."
"Thanks so much Ben! We really appreciate your insurance business and are happy to help out with anything you need!!"
Alex Shaw
January 12, 2024
"I am very happy with my switch to State Farm. I worked with Alexis B. and she was quick to respond to all of my questions and concerns. She took care of everything after I made the decision to switch providers and made for a very seamless transition."
"Thank you Alex!! We are so happy you had a good experience and everything went smoothly moving your home and auto insurance to State Farm. We look forward to working with you!! Thanks again!!"
Abranda Purvines
January 10, 2024
"I love this office. We have been with this State Farm office for over 15 years. I usually talk with Jessica if I have a question or problem and she is so friendly and helpful and gets back to me really quick. And if I talk to anyone else I get the same experience."
"Thank you, Abranda! We love working with you and your family and helping you guys with your home and auto insurance! You guys are the best!!"
Ali Badran
January 4, 2024
"Quick and smooth"
"Thank you Ali! We really appreciate your business and are here if you need anything!"
Kevin Avington
November 24, 2023
"Excellent customer service, Very informative, and offered the best rates. Special Shout out to Dana B, Appreciate all the help you gave me."
"Thanks Kevin! We appreciate the nice words!! Thank you for being a State Farm customer!!"
Tim Shelton
November 16, 2023
"Great service at a great price! Alexis is friendly and attentive to all your questions and concerns. Takes however much time it takes to make you feel comfortable and takes the worry out of insuring your biggest investment, your home!"
"Thank you Tim! We are so glad Alexis took care of all of your insurance need. If you ever need anything, we are here!! "
umar sultan
November 3, 2023
"I called to increase my liability insurance amount n my vehicles Tiffany suggested I instead get a umbrella insurance for house and vehicles, which saved me money. She got it done real fast. This insurance office is very honest and helpful."
"Thanks Umar! We are so glad we were able to help you out and get the right policy in place for you! Thanks for your business!!"
Jacklynn Dukart
October 26, 2023
"I had a lot of questions and changes to numerous accounts and Alexis was kind, patient and very helpful. Thank you very much!"
"Thank you, Jackie!! We are so happy to help out and go over your insurance policies anytime! "
Shutter Guy
October 17, 2023
"I’ve been with Jay and State Farm for over 20 years now. I am what I would classify as “high maintenance”. My business and personal stuff is all with Jay’s office. Everyone there is absolutely fantastic!!! I don’t think I’ve ever had to wait longer than 10 minutes for a return call if I ever have to leave a message. This office constantly makes you feel like you are their only client. I would highly recommend State Farm and this particular agent and his staff!!!"
"Thank you Keith!! You are so much fun to work with. Thank you for choosing us for your business and personal lines insurance!!"
Justin Smith
October 16, 2023
"Very friendly and willing to help, answered all my questions quickly and helped me get the right policy for my family"
"Thank you so much Justin!! We really appreciate it!"
Mark Abshire
October 3, 2023
"The staff here is really customer oriented and extremely efficient with rapid response. It has been geat using this State Farm agency for the last 9 years. A huge contrast from having to sue Progessive in court to pay a claim."
"Thanks so much Mark! You are such a delight to work with! We love helping you with your insurance needs!"
Quincy Mcroberts
September 19, 2023
"Any questions I have are answered immediately and in depth. They have very affordable quotes and the staff is amazing! I was assisted through a process made as smooth and efficient as possible! They’re very professional and I recommend them to anyone in need of a good neighbor!"
"Thank you so much Quincy! We really enjoying working with you and helping you with your insurance needs!"
Tracey Dean
August 24, 2023
"The entire team is awesome. Dana helped me get my life insurance policy setup and is very knowledgeable about her work."
"Thanks Tracey!! We really enjoy working with you and helping you with all of your insurance policies!!"
Brian Deverman
August 23, 2023
"Excellent people! My family has been working with Jay Maitland and his State Farm Agency for several years. They do a great job and Jessica and Alexis are great and always willing to help."
"Thanks so much Brian! We love working with your family and helping you out with your insurance needs!!"
MerryStarkey
July 13, 2023
"Jessica and Jay are always very responsive and capable when answering our questions or helping us navigate our insurance needs. We're a large family with a lot of policies and they handle our account with no problems. They're the best!"
"Thanks Mike! We love working with your family and taking care of your insurance needs! Thanks for being great customers!!"
Darryl Bennett
June 12, 2023
"They always get back to me very quickly with questions."
"Thanks Darryl!! We really appreciate customers like you and your business!!"